Commercial Disclosures
These disclosures apply to RareDex Plant Handoffs. Please review them together with the service area, payment, and cancellation information shown in each handoff flow.
| Service name | RareDex |
|---|---|
| Operator | Tomonori Kasuya |
| Address | contact form to request this information. We will provide it without unreasonable delay before you decide whether to proceed. |
| Phone number | contact form to request this information. We will provide it without unreasonable delay before you decide whether to proceed. |
| Email address | raredex.jp@gmail.com |
| Website | https://www.raredex.jp |
| Service area | Japan onlyPlant Handoffs are available only to residents of Japan. Plants must be shipped and received between addresses in Japan. International shipping and all other cross-border transactions are prohibited. |
| RareDex’s role | Providing a platform that supports Plant Handoffs between a plant’s current owner and its next caretakerAny agreement to sell or transfer a plant is made between those members. RareDex is not the seller or buyer of the plant. |
| Handoff total | A shipping-inclusive total set by the owner and shown on the applicable handoff pageThe next caretaker can review the full total before continuing to Stripe. |
| RareDex service fee | 10% of the handoff total, charged to the owner (rounded to the nearest yen)When payment is captured in Stripe, the remaining amount is paid to the owner’s connected account. RareDex does not charge the selected caretaker an additional service fee. |
| Additional charges beyond the displayed total | NoShipping required for the handoff is included in the displayed total. |
| Shipping | Included in the handoff total |
| Payment method | Credit card and other payment methods supported by Stripe |
| Timing of payment | A card authorization is placed when the Stripe process is completed. Payment is captured only during the final step after delivery has been confirmed.When the transaction appears on a card statement depends on the card issuer. A card authorization alone does not change ownership or update the Plant Passport. |
| Delivery timing | The owner must ship within three days after payment is confirmed. If shipping details are not recorded by the deadline, the handoff will be canceled.RareDex may review a handoff based on the plant’s condition, weather, or shipping method. |
| Returns and cancellations | Cancellation and Refund Policy See the policy linked above. |
| Services provided by RareDex | Systems supporting handoff listings, requester selection, Stripe payment coordination, shipping and delivery confirmation, ownership changes, and transfer of the plant’s journal and history |
| Participant responsibilities | The owner is responsible for rights in the item, legality, listing accuracy, condition, packaging, and shipment. The next caretaker must review the listing, the possibility of a change in condition, and the shipping terms. Business sales are not permitted at this time. |
| Important information | Plants are living things. Their condition may change with time, temperature, environment, packaging, and transit. RareDex does not guarantee a plant’s variety, origin, quality, freedom from pests or disease, or future growth. |